Description

• Provide day-to-day customer liaison and be responsible for relationship management, project management and delivery
• In conjunction with the associated senior staff, matrix management of a team of developers, testers, and business analysts involved in developing and maintaining processes for efficient delivery of software to customers
• Manage delivery of change through the Agile scrum processes
• Escalate commercial issues, where appropriate, including potential business opportunities
• Prepare internal and customer reports
• Identify and manage risks
• Collaborate with other Project Managers, exchanging ideas, working on improvements of process both within the immediate team and across the company.